Your Privacy is
Our Priority
We are committed to protecting your privacy and being transparent about how we handle your data.
Privacy Overview
This Privacy Policy describes how Namakan ("we," "us," or "our") collects, uses, and protects your personal information when you use our custom AI Engineering services.
By using Namakan, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.
Information We Collect
- Account information (name, email, company)
- Usage data and analytics
- AI agent configurations and templates
- Communication preferences
- Payment information (processed securely by third parties)
How We Use Your Information
- Provide and improve our AI orchestration platform
- Process payments and manage subscriptions
- Send important updates and security notifications
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and prevent fraud
Information Sharing
- We do not sell your personal information
- Limited sharing with trusted service providers
- Legal compliance and safety requirements
- Business transfers (with notice)
- Aggregated, anonymized data for analytics
Data Security
- End-to-end encryption for data in transit and at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- Access controls and employee training
- Incident response plan and breach notification
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- • Access: Request a copy of your personal data
- • Rectification: Correct inaccurate or incomplete data
- • Erasure: Request deletion of your personal data
- • Portability: Receive your data in a structured format
- • Objection: Object to processing based on legitimate interests
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- • Account data: Retained while your account is active
- • Usage data: Anonymized after 2 years
- • Communication: Retained for customer service purposes
- • Legal compliance: Retained as required by law
International Data Transfers
Namakan operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for international transfers.
- • Standard contractual clauses approved by relevant authorities
- • Adequacy decisions for certain countries
- • Your consent where required
- • Certification schemes and codes of conduct